Let's improve more than the code. Drupal needs smart business leaders as much as it needs brilliant coders. The coders are doing their part, now it's time for the business folks to step up!

In this session, we will look beyond the technology side of Drupal and dig into the business end of what it takes to run a successful Drupal agency. We’ll touch on critical subject matter topics in areas like sales, recruiting, accounting, human resources, and how to effectively market your services. We’ll share some of the mistakes we made along the way and hopefully keep you from making the same missteps. We cover topics like: Hiring subcontractors and should you offshore? Horror stories or projects gone off the rails? How we recruit and the bad hires along the way? What is the best decision we ever made and of course the worse? How important is project management, marketing and sales? How do I effectively balance community and billable time? Partnering, does it work or are you just giving away your best clients?

This panel is about helping YOU build a good Drupal agency, we leave plenty of time for questions and we don't hold anything back!