CiviCRM is a free, libre and open source software constituent relationship management solution. CiviCRM is web-based, internationalized, and designed specifically to meet the needs of advocacy, non-profit and non-governmental groups. Integration with Drupal gives you the tools to connect, communicate and activate your supporters and constituents.

We will go over CiviCRM and its various features and how you can use and adapt it for the needs of your organization:

* Introduction to CiviCRM - what does it do and how can it help your organisation
* Installation and configuration - making CiviCRM work for you
* Custom data and profiles - extending CiviCRM to meet your data requirements
* CiviCRM components - including event, mail, member, contribute, case, report, grant and pledge
* Website integration - the whys and hows of making CiviCRM work with Drupal
* Module integration - the key modules that CiviCRM integrates with